Terms of sale and purchase

This page provides the terms of sale and purchase for physical and digital products (“Products”), offered on the Mirrors of Medicine Prostate Cancer website (“Site”) by e-HIMS bvba ("e-HIMS", “our”, "we" or "us").

Definitions

The term "Products" refers to paid products available on the Site, including “digital products” such as one-time purchases of our online courses and “physical products” such as a Summary book.

You are not required to purchase anything for certain limited use of the Site. However, if you do not purchase a subscription or product, the functionality of the Site content and services will be limited.

Purchases

If you wish to purchase any Products made available through the Site ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (a) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (b) the information you supply to us is true, correct and complete.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: Product or Site availability, errors in the description or price of the Product or Site, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.

Pricing

When you purchase a Product, the price will be made clear during the order process. You agree to pay the price that is stated at the time of your order, as well as any applicable taxes.

Discount eligibility is determined at the time of the order. Discounts cannot be applied retroactively.

All prices are in EUR, unless otherwise stated.

Processing and payment

When you make a one-time purchase of a Product, including but not limited to online courses or Summary books, we will charge or debit your payment method at the time of purchase.

We accept major credit cards and Maestro (BE). We reserve the right to reject any order or purchase at any time. If your initial payment authorisation is later revoked, your subscription, product or access will be terminated. Contact us if you believe your access was terminated in error.

All charges are nonrefundable.

Availability, errors and inaccuracies

We are constantly updating our offerings of Products on the Site. The Products available on our Site may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Site and in our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications and availability. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Refund and cancellation policy

One-time purchases cannot be cancelled or refunded.

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

If you believe someone else has used your account or you are being charged for a product you do not have, please contact us at support@mirrorsmed.org.

Changes to content or access

We reserve the right to make changes to our digital products at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.

If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Cancellations by us

We reserve the right to suspend or terminate your subscription or product for any reason, with or without notice and without further obligation. You will not be entitled to a refund in these circumstances. If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Third parties

If you have purchased your product through a third party, these Terms of Sale may not apply to you. We are not liable to you for any claims related to purchases made through third parties. Please contact the third party directly.